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Mailroom and Document Processing Associate
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Mailroom and Document Processing Associate The Mailroom and Document Processing Associate is a key member of Strada’s Client Support Services (CSS) team. In this role, you’ll support the end-to-end production workflow, ensuring client deliverables are processed accurately, efficiently, and on time. You’ll work across inbound mail processing, high-speed printing, assembly, shipping, and inventory management.
This position requires strong attention to detail, adaptability, and a team-oriented mindset.
Responsibilities
Receive, sort, and prepare inbound mail by client requirements.Scan and validate documents using imaging equipment.
Operate high-speed print devices and finishing equipment (cutters, folders, stitchers), ensuring quality output.
Stage materials for production, gathering and preparing all required components for final assembly.
Operate inserting equipment and perform manual assembly tasks including folding, collation, and insertion of personalized documents.
Manage postage meters and complete reconciliation activities.
Perform shipping and receiving tasks, including material validation, put away, order pulling, and cycle counts.
Troubleshoot production equipment and perform light maintenance as needed.
Maintain a clean, organized, and safe work environment.
Collaborate with colleagues and management to meet production deadlines and adapt to changing workflow demands.
Requirements
High school diploma or GED required.Basic computer proficiency (Microsoft Office, Outlook, internet applications).
Minimum 2 years of experience in operations, production, or warehousing.
Experience with production printing, automated inserting, or shipping/receiving preferred.
Strong time management and organizational skills to handle fluctuating workloads.
Effective communication skills, with the ability to escalate issues quickly and clearly.
Demonstrated problem-solving skills and attention to detail.
Ability to work both independently and as part of a collaborative team.
Willingness to work a flexible schedule, with light overtime during peak production periods.
- *At Strada, our values guide everything we do:**
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
