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Auto Property Damage Adjuster
We are Farmers - where ambition meets opportunity.
At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!
Workplace: Hybrid.
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
- Hybrid role. To be considered for this position, candidate must reside within 50 miles of one of the following Farmers Corportate Office Locations:
Dallas, TX - Oklahoma City, OK - St. Louis, MO - Phoenix, AZ - Kansas City, KS - Caledonia, MI - Lake Mary, FL
- Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims.
- Will also be required to maintain an active adjusters license in states where required.
- Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
- Inspects damaged vehicles and determines claims related damage.
- Adjusts all types of claims.
- Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases which may include the more difficult files and which may require specialized experience (has authority to make payment of assigned claims within prescribed limits).
- Reports theft, fraud, and arson losses as required to state and industry agencies.
- Performs most duties on an individual basis, and work has a direct bearing on Management results.
- Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
- Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
- Performs other duties as assigned.
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
- High School Diploma or equivalent required.
- Bachelor's degree preferred, or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below.
- Successful completion of the Special Claims Representative Certification process required, including all prerequisites, required tool proficiencies (that is, CCC, Collosus, etc. ) and exams.
- External candidates have 90 days from date of hire to complete the process and should have a minimum of two years of prior claims experience.
- Demonstrate experience and proficiency in using the CCC system for estimating, claim documentation, and auto property damage assessments.
Benefits
- Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $31.19 - $52.88
o CO Only: $29.21 - $45.75
o HI/IL/MN/VT Only: $29.21 - $48.92
o MA Only: $29.21 - $48.92 - o MD Only: $29.21 - $48.92
o DC/NJ/NY/OH Only: $29.21 - $52.88
o Albany County, NY/Cleveland, OH: $31.19 - $45.75
o WA Only: $29.21 - $55.59 - Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
- For more information, review "What we offer" on
Job Location(s): US - TX - Dallas, US - AZ - Phoenix, US - FL - Lake Mary, US - KS - Kansas City, US - MI - Caledonia, US - MO - St Louis, US - OK - Oklahoma City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com
