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Manager, Global RM Technology (Remote Opportunity)
Summary
The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Manager to join our Global Revenue Management department. In this role, you will be collaborating closely with the broader Commercial Services team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
Under the guidance of leadership, this person will be responsible for using their revenue management technology expertise in providing a variety of tasks in the form of, but not limited to:
- Participate in the systems support needed on key projects and provide data-driven recommendations to leadership
- Lead or assist in the execution and implementation of various Revenue Management initiatives, partnering with cross functional departments
- Manage and oversee the CRS/RMS monthly cutover for new properties. Ensure successful implementation along with issue resolution.
- Work with vendors to define requirements to develop product enhancements from ideation to production.
- Provide Revenue Management perspective and leadership, when configuring and connecting new integrations
- Work with vendors to define, implement, test, and ensure the successful operation of systems and data feeds
- Prioritize and approve designs for integrations among Hyatt PrO (RMS), PMS, CRS, and S&C systems.
Qualifications
Experience Required:
- Bachelor’s Degree
- 4+ years progressive experience in Hospitality revenue management technology, analytics, pricing/distribution.
- Track record delivering large-scale platform rollouts and integrations across RMS, PMS, CRS, and S&C systems.
- Extensive IDeaS G3 RMS knowledge required.
- Strong working knowledge of revenue optimization (demand forecasting, price optimization, inventory controls, segmentation, channel profitability) and how it translates into product roadmaps and operating KPIs.
Experience Preferred:
- Bachelor’s degree in hospitality, business, analytics or a related field
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $117,000-$150,000. This role is also eligible for an Annual Incentive Plan.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.