Content Librarian II-Child Welfare

The Librarian II – Child Welfare curates, updates, and expands child welfare content collections, ensuring they are easily accessible, relevant, and aligned with current initiatives. As part of effective content collection, curation, and management, the Librarian II evaluates and enhances content discoverability, accessibility, and usability for various internal and external child welfare stakeholders in alignment with contract requirements and client preferences.

This role supports knowledge sharing between project staff and public child welfare jurisdictions, provides research to support internal and external information requests, and manages customer service inquiries. The librarian assists with developing and implementing strategies to promote the use of internal library resources, tracks their usage, and synthesizes the results of research for reports and continuous quality improvement purposes.

The Librarian II possesses the knowledge and expertise to access – and identify relevant evidence-based resources within – an array of content research platforms and can apply that knowledge and expertise to design, plan, and help facilitate learning sessions to educate staff, clients, and other project collaborators on best practices related to the identification, use, collection, storage, citation/referencing, and dispensation of a broad range of content resources. The Librarian II also actively explores opportunities for innovation in the position’s workflow, including use of AI tools and platforms to increase efficiency, accuracy, and cost-effectiveness of outputs.

ESSENTIAL JOB FUNCTIONS

• Establish and maintain classification systems, including metadata tagging, to support content discoverability
• Conduct research (e.g., literature searches, environmental scans) to source new content that aligns with project needs and to archive or remove content that is outdated or otherwise no longer relevant to the collection
• Oversee the lifecycle of digital assets, including their acquisition, maintenance, archival, and decommissioning; ensure they are stored securely, in organized fashion, in formats easily accessible by users
• Collaborate with project team members to identify the team’s information/resource needs as well as the client’s; participate in generation of innovative solutions and implementation of best and promising practices in library strategy/science to gather, curate, store, and share resources
• Collaborate with creative, content, and production teams to ensure the timely and organized delivery of assets
• Provide recommendations on the use of citation management software and related resource management platforms; maintain research sources in such a platform in alignment with project requirements
• Train colleagues as needed on the use of library resources and develop/update standard operating procedures on proper reference citation practices and use of citation management applications
• Support business development efforts including proposal development (e.g., assisting in identification, curation, and citation of reference materials supporting proposal narratives; fact-checking proposal text against cited sources; drafting proposal content related to task areas the librarian role would support)
• May supervise Librarian I staff as well as junior staff in closely related roles such as content strategy, communications, or writing/editing

MINIMUM JOB QUALIFICATIONS

Education

Bachelor’s degree in library and information science (LIS), information science/management, digital curation, archival studies with 3+ years’ professional experience in a librarian or information management role

OR

Bachelor’s degree in social work, psychology, sociology, public policy/administration, public health, or related social services or social sciences area with 5+ years’ professional experience in a librarian or information management role

Language: English fluency (oral and written)

Experience:

• 3-5 years of professional work and lived experience, with at least 3 years’ experience in child welfare or a related human service area; at least 3 years’ professional experience in a librarian or information management role is preferred
• Strong understanding of public child welfare issues, including best practices, innovations, and evidence-informed programs designed to improve safety, permanency, and well-being;

• Demonstrated knowledge of State and territorial public child welfare agencies and how they operate (including differences in structure and organization, processes, administration, and continuous quality improvement), and their roles with local and community-based agencies, courts, Tribes, and organizations in serving families and children involved with child welfare systems;
• Demonstrated experience using data to understand complex social problems, consider causes, and provide expert consultation;
• Demonstrated knowledge of the Child and Family Services Reviews (CFSR) process (including Program Improvement Plans) and other child welfare monitoring reviews and how they relate to child welfare outcomes;
• Understanding of relevant laws, policies, and organizations involved in child welfare

Knowledge

• Proficiency in library management, digital resources, and citation management tools (e.g., EndNote, Zotero, Mendeley)
• Proficiency with content research platforms (e.g., PubMed, Google Scholar, JSTOR)
• Working knowledge of project/publication tracking and management software, such as Monday.com, MS Project, or Smartsheet

Competencies

• High degree of organization, attention to detail, timelines, and record keeping
• Strong problem-solving and critical thinking skills
• Ability to develop and maintain positive, responsive working relationships
• Ability to manage assigned work while remaining flexible and actively collaborating with colleagues
• Ability to receive constructive feedback and incorporate feedback into draft deliverables
• Ability to multitask and handle multiple projects in a fast-paced environment
• Consistent demonstration of initiative and ongoing efforts to expand job knowledge
• Self-motivated and proactive to work independently without extensive supervision
• Excellent written and verbal communication skills

Location: Remote with the consideration that if a candidate lives within a 50-mile radius of our North Bethesda or San Mateo offices, employment will be considered hybrid.

Clearance: Applicants must have the ability to obtain and maintain a public trust clearance (i.e., Federal Government background check)

Physical Requirements

• Extended computer use: Ability to sit for extended periods and operate a computer keyboard and mouse
• Vision: Must be able to see and read computer screens and printed materials
• Dexterity: Capable of using hands and fingers to operate equipment and perform tasks requiring precision
• Communication: Able to effectively communicate verbally and in writing with team members and stakeholders
• Mobility: Frequently required to stand, walk, reach, and bend to access office equipment and attend virtual meetings
• Lifting: Ability to lift and carry up to 25 pounds for short distances
• Sensory Abilities: Must be able to perceive and interact with the environment using hearing and speaking skills
• Work environment: Primarily works in a typical office environment, with exposure to computer screens and moderate noise levels