{"product_id":"uk-jobs-1514","title":"Work From Home Virtual Customer Support Assistant - The EliteJob","description":"Job Description\nAetna is a leading healthcare and insurance provider with a rich history of serving communities across the UK. We are committed to helping people achieve their health and wellness goals by providing access to high-quality healthcare services and support. As an organization, we prioritize innovation, inclusivity, and customer-centricity to ensure that our members receive the best possible care.\n\nJob Description: Work From Home Virtual Customer Support Assistant\n\nPosition Overview: Aetna is seeking a dedicated and compassionate Virtual Customer Support Assistant to join our team. This is a remote, work-from-home position that offers the opportunity to support our valued members while enjoying the flexibility of working from the comfort of your own home.\n\nKey Responsibilities:\n\nProvide exceptional customer service and support to Aetna members through virtual channels.\nAddress inquiries, resolve issues, and assist members with their healthcare-related needs.\nCollaborate with internal teams to ensure timely resolution of customer concerns.\nMaintain accurate records of customer interactions and transactions.\nStay up-to-date on Aetna products, services, and industry knowledge to effectively address member inquiries.\nRequired Skills and Qualifications:\n\nExcellent communication skills, both written and verbal.\nStrong customer service orientation with a passion for helping others.\nAbility to work independently and efficiently in a remote environment.\nProficiency in using virtual communication tools and software.\nProblem-solving and critical-thinking skills to effectively address member concerns.\nHigh school diploma or equivalent; some college or related experience preferred.\nPrevious customer service experience is a plus.\nWhy Aetna:\n\nRemote work: Enjoy the flexibility of working from home.\nCompetitive compensation and benefits package.\nOpportunity to make a difference in the lives of our members.\nOngoing training and development to enhance your skills.\nBe part of a respected and industry-leading healthcare organization.\nIf you are a compassionate and customer-focused individual who is passionate about making a difference in people lives, we invite you to join our team at Aetna as a Work From Home Virtual Customer Support Assistant. Apply today to be a part of our mission to help people live healthier lives.\n\nJoin Aetna in our commitment to building a healthier world, one member at a time.\u003cscript type=\"application\/ld+json\"\u003e\n        {\n     \"@context\": \"http:\/\/schema.org\/\",\n     \"@type\": \"JobPosting\",\n     \"title\" : \"Work From Home Virtual Customer Support Assistant\",\n     \"description\" : \"\u003cp\u003eAetna is a leading healthcare and insurance provider with a rich history of serving communities across the UK. We are committed to helping people achieve their health and wellness goals by providing access to high-quality healthcare services and support. As an organization, we prioritize innovation, inclusivity, and customer-centricity to ensure that our members receive the best possible care.\u003c\/p\u003e\u003cp\u003eJob Description: Work From Home Virtual Customer Support Assistant\u003c\/p\u003e\u003cp\u003ePosition Overview:\u0026nbsp;Aetna is seeking a dedicated and compassionate Virtual Customer Support Assistant to join our team. This is a remote, work-from-home position that offers the opportunity to support our valued members while enjoying the flexibility of working from the comfort of your own home.\u003c\/p\u003e\u003cp\u003eKey Responsibilities:\u003c\/p\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eProvide exceptional customer service and support to Aetna members through virtual channels.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eAddress inquiries, resolve issues, and assist members with their healthcare-related needs.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eCollaborate with internal teams to ensure timely resolution of customer concerns.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eMaintain accurate records of customer interactions and transactions.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eStay up-to-date on Aetna products, services, and industry knowledge to effectively address member inquiries.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003cp\u003eRequired Skills and Qualifications:\u003c\/p\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eExcellent communication skills, both written and verbal.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eStrong customer service orientation with a passion for helping others.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eAbility to work independently and efficiently in a remote environment.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eProficiency in using virtual communication tools and software.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eProblem-solving and critical-thinking skills to effectively address member concerns.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eHigh school diploma or equivalent; some college or related experience preferred.\u003c\/li\u003e\u003cli\u003e\u003cli\u003ePrevious customer service experience is a plus.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003cp\u003eWhy Aetna:\u003c\/p\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003eRemote work: Enjoy the flexibility of working from home.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eCompetitive compensation and benefits package.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eOpportunity to make a difference in the lives of our members.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eOngoing training and development to enhance your skills.\u003c\/li\u003e\u003cli\u003e\u003cli\u003eBe part of a respected and industry-leading healthcare organization.\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003cp\u003eIf you are a compassionate and customer-focused individual who is passionate about making a difference in people lives, we invite you to join our team at Aetna as a Work From Home Virtual Customer Support Assistant. Apply today to be a part of our mission to help people live healthier lives.\u003c\/p\u003e\u003cp\u003eJoin Aetna in our commitment to building a healthier world, one member at a time.\u003c\/p\u003e\",\n     \"datePosted\" : \"2025-02-21\", \/\/\"datePosted\" : \"2024-02-12\",\n     \"validThrough\" : \"2025-12-31\", \/\/\"validThrough\" : \"2025-02-11\",\n     \"employmentType\": [\"FULL_TIME\", \"PART_TIME\"],\n     \"hiringOrganization\" : {\n        \"@type\" : \"Organization\",\n        \"name\" : \"HR Admin\"\n      },\n        \"salaryCurrency\": \"POUND\", \n      \"baseSalary\": {\n            \"@type\": \"MonetaryAmount\",\n            \"currency\": \"POUND\",\n            \"value\": {\n              \"@type\": \"QuantitativeValue\",\n              \"minValue\": \"20.00\",\n    \t\t  \"maxValue\": \"30.00\",\n              \"unitText\": \"HOUR\"\n            }\n    \t\t},              \n      \"jobLocationType\": \"TELECOMMUTE\",      \n      \"applicantLocationRequirements\":[\n          {\n         \"@type\": \"Country\",\n          \"name\": \"UK\"\n         }\n         ],\n      \"jobLocation\": {\n         \"@type\": \"Place\",\n         \"address\": {\n          \"addressCountry\": \"UK\"\n        }\n        }\n    }\n    \u003c\/script\u003e","brand":"UK Job","offers":[{"title":"Default Title","offer_id":52852306149560,"sku":null,"price":0.0,"currency_code":"INR","in_stock":true}],"url":"https:\/\/entryleveljobs.onlinejob247.com\/products\/uk-jobs-1514","provider":"Amazon Jobs","version":"1.0","type":"link"}