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Sr. Global Logistics Specialist (Remote)
Big companies don't make great bikes. Great people do.
Our culture is as fun and lively as the brands we represent, where innovative ideas are welcome and customer satisfaction is a top priority. The PonBike Operations team has Distribution Centers located throughout North America including Illinois, California, and Georgia. Now's the time to join the ride!
A continued commitment to and investment in our people, products, and consumers is the foundation we build our bright future. We offer a competitive total rewards package with generous time off, incredible product discounts, and a fun working environment!
We are connected by four core values that serve as the basis for a strong future.
- Passion to Perform: We share a passion to perform. We focus on real results. We finish what we start, and we go that extra mile. We don't give up.
- Trust to Act: We're trusted to do a good job, and we deliver it. We use that freedom to apply our talents and qualities for the best results.
- Care & Act Responsibly: We're responsible for all our actions, and we consider the consequences for our stakeholders and the environment. We're honest, open, and direct.
- Make it Fun: Enjoying your job is a serious business! We're open, informal, and cheerful. We allow everyone to be who they are.
Our logistics team manages thousands of shipments across the PonBike North America portfolio—from bikes and e‑bikes to parts and accessories. In this role, you will take the lead in coordinating the planning, organization, and communication needed between global Supply Chain partners to ensure vendor shipments move efficiently and arrive on time. You'll play a key role in driving visibility, consistency, and excellence across our global logistics operations.
Salary Range: $55,000 - 65,000
Below you will find the main responsibilities of the role:
Overall:
- Monitors and manages exceptions interacting with carriers, 3PLs, and internal business partners, as necessary.
- Escalates exceptions that cannot be resolved.
- Maintain accurate data in logistics provider's and internal shipping system
- Approve & Reject Freight & Detention invoices in 3rd party auditing system.
- Perform to and within the guard rails of SOPs & work instructions.
Freight Management & Coordination:
- Help manage aspects of international express, air freight, ocean "Less than Container Load", and ocean "Full Container Load" shipments.
- Assist Pon Bike divisions with logistical planning to ensure best decisions are made from a costing and service perspective (ocean vs. air etc).
- Authorize and approve importation expenses from forwarding partners on shipments that don't go through freight payment provider.
- Tracks shipments from origin to destination port. Mitigates delays if possible, finds root cause and informs internal stakeholders. Update ERP system to ensure most accurate data.
- Resolve OS&D matters brought to the team's attention by DC.
- Resolve all EDI shipping discrepancies, errors, reviews, and corrections within the metric requirements.
- Educate fulfillment centers to ensure confidential demurrage and per diem parameters are understood.
- Drive actions to minimize detention and demurrage (D&D), report cost and root cause of all incurred D&D.
- Work with DC teams to maintain the appropriate number of loaded and empty containers on the DC yard.
Process/Data Management
- Audit factories on use of container inspection form monthly.
- Hold drayage providers to Service Level Agreements for pick-up and delivery.
- Assist DC coordinators with invoice coding for drayage transactions such as pre-pulls, storage, and bobtails.
- Actively participate in process improvement activities.
- Monitor import process and intransit milestones to ensure shipments are meeting deadlines.
- Follow and comply with Foreign Trade Zone and CTPAT compliance processes.
Dangerous Goods:
- Process fully regulated shipments as needed by the DCs (FedEx, DHL, other modes)
- Evaluate the use of exemptions for shipments via air/ocean
- Offer back up support in the case of a DG champion being unavailable (e.g. creating DGDs or general guidance)
- Help with DG audit process of inbound shipment to the DCs and report findings to manager.
Direct Import (DI) & International Coordination:
- Secure confirmed factory ship dates for all new orders and relay to Sales.
- Manage necessary PO data from SAP ECC to customer's booking system.
- Upload necessary vendor documents such as invoices and origin billing into customer freight forwarder system.
- Manage daily emails from vendors pertaining to testing documents, trademark letters, audits, ship window requests.
Export Documentation:
In a timely manner and using the work instructions, create the CI (commercial invoice) for the DCs as requested for US exports. Document must be completed accurately, timely and stored in line with document retention protocol.
Other Duties Assigned:
- Follows internal controls and company policies set by the Company and job function.
- Contributes to the success of the Company by leading or assisting with other projects and tasks as assigned.
Key Competencies
Organizing & Planning | Communicativeness | Problem Solving & Decision Making | Initiative | Industry Knowledge
Essential Qualifications
- Must be legally authorized to work in the United States.
- 5-7 years of experience in international logistics, freight forwarding or a related field.
- Bachelor's degree in a related field or equivalent combination of education/experience.
- Proficiency with MS Excel (pivot tables, formulas, and data analysis/manipulation). Good working knowledge of Microsoft Office suites.
- Experience with logistics web-based tracking and tracing systems, working with data in ERP systems and managing EDI data flow.
- Excellent verbal and written communication skills.
- Must be able to carry out assignments with minimal supervision.
Beneficial Qualifications:
- Freight forwarding and/or tactical logistics experience preferred.
- SAP experience preferred.
#LI-MW1
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.
Some of Our Great Benefits:
- Comprehensive Medical/Prescription/Dental/Vision plans
- Generous Paid Time Off Programs
- Paid Life & Disability Insurance
- FSA/HSA/Dependent Care FSA
- 401k and company match
- Commuter Incentive Program
- Paid Community Volunteer Days
- Voluntary benefits (critical illness, accident, and hospital indemnity insurance)
- Great discounts on company products
- Employee Wellness Program / EAP benefit
- Parental Leave program
- Access to group home and auto insurance
- A mix of casual yet professional culture
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.
