Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

IT Operations Incident Manager

The IT Operations Incident Manager - supports the Department of Veterans Affairs’ (VA) Electronic Health Record Modernization (EHRM) initiative during deployment and cutover phases by providing real-time operational monitoring, incident response coordination, and stakeholder communication. This role is critical to ensuring continuity of care and resolution of technical or process-related issues during go-live events and early sustainment periods across VA facilities.

About iCallidus

Tech

Description

Location: Metro DC, Remote

Contingent Upon Award

At iCallidus, we are innovators harnessing the power of creative thinkers to develop, execute, and manage groundbreaking IT solutions. Our multidisciplinary team excels in cybersecurity, digital modernization, transformation, and strategic management, ensuring our clients stay ahead in a dynamic tech landscape. We prioritize user-centric designs, building secure, scalable, and efficient systems tailored to meet specific business needs. Our commitment to cost-effective solutions enables clients to achieve more without significant cost escalations. With a robust portfolio of successful projects across various sectors and a proven track record, we consistently deliver high-quality results, helping organizations enhance performance and security while embracing the future of technology.

Key Responsibilities:

Serve as a central point of contact in the EHRM Command Center during cutover and go-live periods to monitor operational status, triage incidents, and coordinate response efforts.
Manage, log, and track incidents and issues during deployment activities in alignment with escalation protocols.
Ensure timely notification and communication of incidents to the appropriate VA, contractor, and vendor stakeholders.
Maintain situational awareness dashboards, action logs, issue trackers, and operational status summaries in real-time.
Coordinate across technical and clinical teams to ensure rapid response, remediation, and closure of incidents impacting the EHR deployment or system functionality.
Support Go/No-Go decision processes with timely and accurate updates on system readiness, unresolved issues, and site-specific risk factors.
Facilitate daily operational briefs and shift turnover documentation during Command Center operations.
Contribute to post-deployment reviews, root cause analyses, and lessons learned documentation to support process improvement and future deployments.
Ensure accurate documentation and archival of all cutover and incident management communications and reports.

Key Deliverables:

Incident Tracking Logs will be maintained to document and monitor all reported issues and incidents.
Operational Status Dashboards will be developed to provide real-time visibility into system performance and key metrics.
Daily Command Center Briefings will be conducted to communicate critical updates, coordinate responses, and ensure situational awareness.
Post-Incident Reports and Root Cause Analyses will be prepared to evaluate incidents, determine underlying causes, and recommend corrective actions.
Lessons Learned Documentation will be compiled to capture key takeaways and improve future incident response and operational readiness.

Qualifications and Requirements:

Bachelor’s degree in Information Technology, Healthcare Informatics, or related discipline.
Minimum of 5 years’ experience in IT operations, incident management, command center operations, or enterprise system go-live support.
Familiarity with EHR systems and clinical support environments; experience with Oracle Health (Cerner) a plus.
Strong analytical, organizational, and communication skills with demonstrated ability to coordinate cross-functional response teams under time-sensitive conditions.
Proficient in collaboration and reporting tools such as Microsoft Teams, ServiceNow, SharePoint, and Excel.
Experience in high-stakes environments such as military, federal healthcare, or enterprise IT deployments.

Preferred Qualifications:

Experience with Department of Veterans Affairs or Department of Defense health IT projects.
ITIL, HDI, or incident management certifications.
Understanding of healthcare operations, workflows, and change management principles.

Clearance Requirement:

Must be eligible to obtain and maintain Tier 2 Moderate Risk (MBI) clearance.

Benefits:

Medical, Vision, Dental, 401(K), Short Term Disability, Standard Basic Life Insurance, PTO.

EEO Statement

iCallidus is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate because of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.