Contracts & CLM Administrator

Vālenz^® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As a Contracts & CLM Administrator (Contract Administrator), you’ll manage and optimize our contract lifecycle management (CLM) system, supporting the full contract lifecycle and ensuring records are accurate, complete, and current. You’ll prepare, review, and maintain contracts and templates within the system, helping to ensure alignment with company policies and legal requirements.

In this role, you’ll track and coordinate contract activity from approvals through execution and renewals, partnering closely with cross-functional teams to keep everything moving forward smoothly and on time. You’ll also play a key role in identifying opportunities to improve CLM processes, system utilization, and documentation practices to drive greater efficiency, consistency, and risk mitigation.

Things You’ll Do Here:

• Administers, owns, and maintains the internal contract management system (CLM), ensuring accuracy, completeness, and timely updates of contract records.
• Manages and maintains contract templates, incorporating approved language and ensuring consistency within the CLM.
• Prepares, drafts, reviews, and maintains a variety of contracts and related documentation, including client agreements, amendments, and renewals.
• Ensures contracts comply with internal policies and procedures, coordinating with the legal team to address non-standard terms.
• Tracks contract lifecycle activities in the CLM, including approvals, execution, renewals, and expirations, and proactively follows up on pending items with internal teams.
• Communicates with and supports internal stakeholders and external parties by responding to inquiries and facilitating clear communication throughout the contracting process as needed.
• Collaborates cross-functionally with sales, client success, operations, and other teams to support timely and accurate contract execution.
• Identifies opportunities to improve contract processes, templates, and system usage to enhance efficiency and reduce risk.
• Maintains organized contract files and documentation in accordance with company policies and audit requirements.
• Performs other related duties as assigned.

• 5+ years of experience working with contract lifecycle management (CLM) system (e.g., CobbleStone, Ironclad, DocuSign CLM) or document management systems, with the ability to support contract process improvements or system enhancements.
• Experience working with healthcare contracts, including familiarity with regulatory considerations (e.g., HIPAA) and payer/provider agreements.
• Ability to understand and interpret basic legal language.
• Proficiency in Microsoft Office, particularly Word (including redlining, track changes, and formatting complex documents) and Excel for basic data tracking and analysis.
• Demonstrated experience drafting, reviewing, and organizing contracts or similar business documents in a high-volume, deadline-driven environment.
• Strong attention to detail with the ability to identify inconsistencies, ensure accuracy, and maintain compliance with established procedures.
• Excellent written and oral communication skills, with the ability to interact professionally with internal stakeholders, external parties, and cross-functional teams.
• Proven ability to manage multiple priorities, track contract lifecycle activities, and meet competing deadlines with minimal supervision.
• Strong organizational, problem-solving, and critical thinking skills, with the ability to escalate issues appropriately and propose practical solutions.
• Ability to work both independently and collaboratively as part of a team in a fast-paced environment.

• Bachelor’s degree in Business Administration, Legal Studies, Healthcare Administration, or a related field.
• Experience working in and maintaining CobbleStone.

Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment!

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.
 

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.