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Client Partner, Healthcare
These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.
Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.
We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.
We're seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you're a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.
A regional Solution Architect will support you, but you'll own the customer relationship and delivery outcomes. You'll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you're eager to take that on.
able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
Lead discovery sessions, support UAT, and manage go-live activities
Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
Strong experience in digital or IT transformation projects
Proven ability to manage large, complex enterprise projects
Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required
Own customer success. LI-Remote