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Atención al cliente - Sector veterinario
<p>Este es un puesto de trabajo remoto.</p> ¿Te consideras un crack en atencion al cliente? ¿Quieres unirte a un equipo dinámico del sector e-commerce veterinario y trabajar remotamente? <br> <br> Si tu respuesta es ¡SÍ! Definitivamente esta oferta es para ti! :) <br> <br> <br><b>Objetivo del puesto:</b><b> </b>Brindar una atención integral al cliente mediante la gestión eficiente de pedidos, la solución de problemas de transporte, la comunicación a través de diversos canales (teléfono, chats y correos electrónicos) y el asesoramiento en la compra, garantizando una respuesta oportuna y la búsqueda de soluciones ante faltantes de stock<br> Tus tareas principales: <br> <br> <br> <b>Tus principales tareas serán:</b><br> <ul><br> </ul> <ul> <li>Solución de problemas transporte<br></li> <li>Tomar pedidos telefónicos<br></li> <li>Asesorar al cliente en la compra<br></li> <li>Chats de marketplace<br></li> <li>Chats de whatsapp<br></li> <li>Emails de clientes sobre todo tipo de las cuestiones arriba mencionadas<br></li> <li>Gestión de faltas de stock en pedidos, comunicación de los mismos a los clientes y alternativas<br> <br></li> </ul> <br> <b>I</b><b>MPORTANTE: </b> <br> <br> <ul> <li>Modalidad: Freelance / Prestación de servicios <br></li> <li>Jornada: Full time - Lunes a Sábado <br></li> <li>Horario: 40 horas semanales a partir de las 11.00 AM hora de España (algunas se trabaja sábado otras se modifica el horario para completar las horas de Lunes a viernes)<br></li> <li>Remuneración: 600 €<br></li> </ul> <br> <br> <br> <h3>Requisitos</h3> <br> <br> <ul> <li>Experiencia previa misma de 1 año en atención al cliente, empresas de venta telefónica, telemarketing ideal en áreas del sector veterinario<br></li> <li>Manejo de Prestashop<br></li> <li>Manejo de Whatsapp<br></li> <li>Manejo de drive de google<br></li> <li>Ideal experiencia previa con Ringover<br></li> <li>Empatico, Capacidad de autonomia, <br></li> <li>Ingles B2 (ideal) u otros idiomas Europeos<br></li> </ul> <br> <br> <h3>Ventajas</h3> <br> <ul> <li>Trabaja desde cualquier parte de latinoamericana y desde la comodidad de tu hogar<br></li> <li>Trabaja para empresas ubicadas en Europa <br></li> </ul> <br> Te invitamos a ingresar en nuestro portal de empleo, donde podrás encontrar todas nuestras ofertas disponibles. Te dejamos nuestro link, ¡visitanos! https://trabajaonline.zohorecruit.eu/jobs/Careers <br> <br>