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Analista de Middleware

<div></div><div><div><div><div><div><div><div><div><div>Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología, operaciones y capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento.En nuestro equipo de #Tecnología, trabajamos con nuestros clientes acompañándolos a afrontar los múltiples desafíos de la transformación digital. Ayudamos a aprovechar el poder de las tecnologías digitales para ser más efectivas, innovadoras y disruptivas.🌐 ¿Por qué elegir Accenture?Si buscas una carrera desafiante, aprendizaje continuo, hacer parte de una red global, y tener distintas oportunidades de crecimiento y desarrollo, trabajar con personas excepcionales, este es el lugar para ti.En Accenture contamos con cuatro áreas de negocio: Strategy & Consulting, Technology, Operations y Song. Cada una de estas áreas ofrece una experiencia profesional única, manteniendo el foco hacia la innovación, colaboración y transformación de nuestros clientes.</div></div></div></div></div></div></div></div></div>Responsable de la operación, soporte y resolución de incidentes relacionados con plataformas de middleware en entornos cloud y data center. Asegura la disponibilidad, estabilidad y correcto funcionamiento de servicios SOA y webservices, actuando como parte de los Resolution Groups de middleware. Trabaja en conjunto con equipos de aplicaciones, infraestructura, redes y bases de datos para diagnosticar y resolver fallas, garantizando la continuidad de los servicios integrados. Activities: Monitorear y asegurar la disponibilidad de plataformas de middleware y servicios SOA Atender incidentes y requerimientos asignados al grupo de resolución de middleware Diagnosticar y resolver problemas en webservices (REST/SOAP) Analizar logs y trazas para identificación de fallas en integraciones Gestionar reinicios controlados de servicios, servidores de aplicaciones y componentes middleware Validar despliegues de aplicaciones en servidores de aplicaciones (pre y post implementación) Coordinar con equipos de desarrollo para resolución de errores en integraciones Gestionar configuraciones básicas de middleware (datasources, colas, conexiones) Soportar plataformas de mensajería (colas, topics, brokers) Ejecutar troubleshooting de performance y cuellos de botella en middleware Documentar incidentes, soluciones y procedimientos operativos (runbooks) Escalar problemas complejos a niveles superiores o proveedores Asegurar cumplimiento de SLA en tiempos de atención y resolución Participar en ventanas de mantenimiento y despliegues Validar conectividad entre servicios, aplicaciones y sistemas backend Apoyar en la gestión de cambios (change management) relacionados a middleware Skills: Middleware / Application Servers: IBM WebSphere (tradicional / ND – básico/intermedio) Oracle WebLogic JBoss / WildFly Apache Tomcat Administración básica de servidores de aplicaciones Despliegue de aplicaciones (EAR, WAR, JAR) SOA / Webservices: REST APIs (JSON) SOAP (XML, WSDL) Protocolos HTTP/HTTPS Herramientas de testing (Postman, SoapUI) Análisis de errores en integraciones Conceptos de API Gateway (nociones) Mensajería / Integración: IBM MQ RabbitMQ Apache Kafka (nociones) Colas, topics, brokers Patrones de integración (pub/sub, point-to-point) Troubleshooting de mensajería Cloud (AWS / Azure): Servicios de integración básicos (AWS SQS, SNS / Azure Service Bus) Monitoreo (CloudWatch / Azure Monitor) Conceptos de despliegue en cloud Networking básico en cloud Sistemas Operativos: Linux (básico/intermedio – manejo de logs, servicios) Windows Server Gestión de procesos Troubleshooting básico Networking: DNS, IP, puertos y protocolos Troubleshooting de conectividad Load balancers (nociones) Seguridad básica (certificados SSL/TLS) Scripting (Bash / PowerShell) Conocimientos en CI/CD pipelines Contenedores (Docker – nociones) Kubernetes (nociones) Conocimiento en seguridad de APIs (OAuth, JWT) Herramientas: Herramientas de monitoreo (Dynatrace, AppDynamics, similares) Azure DevOps / JIRA / ServiceNow Herramientas de análisis de logs Control de versiones (Git – nociones) Documentación técnica Plus (opcional): Experiencia con API Management Experiencia en entornos de alta transaccionalidadAbout AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at <a href="http://www.accenture.com/" target="_blank" rel="noopener noreferrer">www.accenture.com</a> Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.

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